The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Manage ideas and information
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Ensure strategies and processes are in place to communicate information associated with the achievement of work responsibilities to all co-workers Completed |
Evidence:
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Develop and/or implement consultation processes to ensure that employees have the opportunity to contribute to issues related to their work role Completed |
Evidence:
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Facilitate feedback to employees on outcomes of the consultation processes Completed |
Evidence:
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Develop and/or implement processes to ensure that issues raised are resolved promptly or referred to relevant personnel Completed |
Evidence:
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Establish systems to develop trust and confidence
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Establish and/or implement policies to ensure that the organisation’s cultural diversity and ethical values are adhered to Completed |
Evidence:
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Gain and maintain the trust and confidence of colleagues and external contacts through professional conduct Completed |
Evidence:
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Adjust own interpersonal communication styles to meet the organisation’s cultural diversity and ethical environment and guide and support the work team in their personal adjustment process Completed |
Evidence:
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Manage the development and maintenance of networks and relationships
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Use networks to build workplace relationships providing identifiable outcomes for the team and the organisation Completed |
Evidence:
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Conduct ongoing planning to ensure that effective internal and external workplace relationships are developed and maintained Completed |
Evidence:
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Manage difficulties to achieve positive outcomes
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Develop and/or implement strategies to ensure that difficulties in workplace relationships are identified and resolved Completed |
Evidence:
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Establish processes and systems to ensure that conflict is identified and managed constructively in accordance with the organisation’s policies and procedures Completed |
Evidence:
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Provide guidance, counselling and support to assist co-workers in resolving their work difficulties Completed |
Evidence:
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Develop and implement an action plan to address any identified difficulties Completed |
Evidence:
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